Infrastructure

We operate from our own Data Center Located in Chennai and we are one among 7 data centers who has their own infrastructure in Chennai

  • High levels of physical security
  • Very high network availability with dynamic routing to multiple Tier 1 carriers
  • Flexible bandwidth and billing
  • Sophisticated biometric access control systems
  • Only quality hardware and software, including fibre channel RAID storage devices
  • No single point of failure with fully redundant, load-balanced web clusters
  • All systems and servers continuously monitored 24 x 7
  • Power supplied via diverse connections to the national grid , with full UPS and stand-by generator back-up
  • Heating, ventilation and air conditioning systems which meet the highest industry standard

Support Team

We have Industry-leading monitoring delivered 24/7 by professional engineers, Even though we have a support tracking system and live chat, we are available through phone 24/7 all the days of the year.

Help Desk Contact details:

email : Support@servernetservices.com

Sales : 91-44-60506001

Support : 91-44-60506001

Data Center Features

High speed fiber optic network
State-of-the-art data center
Redundant Gigabit connection
BGP4 routed network
Cisco 12000 GSR and Juniper Routers
Plenty power supply
Standby generators
UPS
Anti-static environment
Firewall protection
Intrusion Detection System
Daily data backup
Secure facility
24-hour security with camera surveillance

Guarantees

99.99% network uptime guarantee
99.9% server uptime guarantee

Support

24-hour email support, 4-hour average response with resolution.
Online chat support (10-12 hours per day)

Monitoring and Administration

24-hour network and server application monitoring.
Proactive Network and Servers Administration